USER FAQS – RWRD

RWRD is a platform for independent coffee shops & cafes across the city you’re located in. If you know a venue you’d like to see on the venue, please contact us on: team@rwrd.co.uk

Ensure your location settings are switched on for RWRD. Alternatively, change your chosen location in your account on the app.

Just hit the scan button from any screen on the app to bring up the in app scanner. The venue will provide a RWRD tag for you to scan and you’ll see your stamp appear straight away. If you are on a iPhone6 or older please contact us ahead of scanning.

When your card is full for a venue, click REDEEM RWRD and show this to a member of staff.

Simply head to the venue and show them the promotion you’d like to take advantage of.

You can update your name, email and location in your account on the RWRD app.

You’ll see venues within 15 miles of your location. If you are beyond this, or in a city that RWRD is not yet live in, you will see an out of range notification.

We’re always on the lookout for independent venues to join our journey – please pop the details to team@rwrd.co.uk and we’ll get it sorted!