05/03/2024
1 mins read

What does the Employment (Allocation of Tips) Act 2023 mean for the Coffee Industry & hospitality businesses?

 

 

What’s the story?
In July 2024 the UK Government will enforce a new law that impacts the entire hospitality industry. Specifically this will impact how businesses collect, process and distribute staff tips.

The Employment (Allocation of Tips) Act 2023 has a number of key impacts on businesses;

  • Must allocate tips fairly across the team that earned the tips
  • Records must be maintained of all tips collected
  • A written ‘Tipping Policy’ must be in place and accessible by customers and staff
  • Tips must be paid within 1 month of being given
  • No deductions from a given tip can be taken (cannot deduct card fees, admin charges, processing fees)

Does this sound familiar?

A jar or tin with loose change collected over time, distributed by a manger every now and then when it looks relatively full.

The option on your card machine to leave a tip by card, with the tip having the card fees & processing fees deducted, before being split out from revenue and added onto the payroll or dished out another way.

The penalties for the above scenarios which are not compliant with the new legislation could be up to £5000 per claim!

What should you do about it?

There are some key changes that must be made before July 2024 in order to ensure business remain the right side of the law.

If you are collecting tips in cash;

  • Keep records of all tips & payouts
  • Distribute 100% of the tips every month
  • Write a policy of allocation

If you are a cashless business and do not take any cash tips then you should look to implement a digital tipping solution to ensure you are compliant.

Read about the new regulations for yourself here

 

An industry solution – RWRD TipBox

TipBox has been handling tips within the coffee industry since 2022, closely following the recent law changes.

TipBox offer a simple solution to ensure your shop is fully compliant with all regulations, and your team are collecting maximum tips.

What does TipBox Offer:

  • Instant cashless tip collection on small counter top device
  • 100% of the tips are directly paid to staff within 1 month
  • Fair allocation based on hours worked
  • Complete records of every tip & every payout
  • Tipping Policy for your business to reference

Find out more about the solution here

 

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